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Terms of sale

1. INTRODUCTION

Welcome to Cafe Nuances! By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully. These Terms and Conditions are governed by French law.

2. COMPANY INFORMATION

Cafe Nuances is operated by: ACRC
37 avenue des Champs-Élysées, 75008 Paris, France
SIRET: 89535973500019
Email: contact@cafenuances.com

3. ORDERS

  • Order Process: To place an order, add products to your cart and proceed to checkout. An order confirmation email will be sent upon successful payment.

  • Order Acceptance: All orders are subject to availability and confirmation of payment. We reserve the right to refuse any order.

4. PRODUCTS AND PRICING

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, slight variations may occur.

  • Pricing: All prices are listed in Euros and include VAT. Shipping costs are displayed separately at checkout.

  • Availability: Products are subject to stock availability. If an item is out of stock, we will inform you and provide alternatives or a refund.

5. PAYMENT

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, etc.), PayPal, and payments through Shopify Payments.

  • Secure Transactions: Payments are processed securely through our payment gateway.

6. SHIPPING AND DELIVERY

  • Shipping Locations: We currently ship within France and to select international locations. Please check our shipping page for details.

  • Delivery Time: Orders are typically processed within 1-3 business days. Delivery times vary based on the shipping method selected.

  • Shipping Fees: Costs depend on the delivery location and will be displayed during checkout.

  • Shipping Carrier: All shipments are handled by Colissimo for reliable delivery.

  • Lost or Damaged Items: Contact us immediately if your order is lost or damaged during shipping.

7. RETURNS AND REFUNDS

  • Eligibility: You have 14 days from the date of delivery to request a return or refund.

  • Condition: Products must be unopened, unused, and in their original packaging.

  • Process: To initiate a return, email us at contact@cafenuances.com with your order details.

  • Refunds: Refunds will be processed within 14 days of receiving the returned item.

8. LIABILITY

  • Product Quality: While we ensure the highest quality of our products, Cafe Nuances is not responsible for any allergic reactions or adverse effects.

  • Website Use: We are not liable for any damages resulting from the use of our website, including technical issues or inaccuracies.

9. INTELLECTUAL PROPERTY

All content on this website, including text, images, and logos, is the property of Cafe Nuances. Any unauthorized use, reproduction, or distribution is prohibited.

10. PRIVACY POLICY

Please refer to our Privacy Policy for information on how we handle your personal data.

11. GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of France. Any disputes will be subject to the exclusive jurisdiction of the courts of Paris, France.

12. MODIFICATIONS TO TERMS AND CONDITIONS

Cafe Nuances reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms and Conditions periodically to stay informed of updates.

13. CONTACT INFORMATION

For any questions or concerns, please contact us at:

Email: contact@cafenuances.com
Address: 37 avenue des Champs-Élysées, 75008 Paris, France

Last update: January 15, 2025.